At SubKart, we provide digital products such as subscriptions, gift cards, and wallet top-ups. Due to the nature of these products, all purchases are typically non-refundable once delivered. Please read our policy carefully before making a purchase.
1. No Refunds After Delivery
All digital products are non-refundable once the product has been delivered or accessed. This includes gift cards, subscription accounts, and digital codes.
2. Non-Working or Invalid Products
If you receive a product that is not working or invalid, you must contact our support team within 24 hours of purchase. After verification, we will offer a replacement or a refund if the issue is confirmed.
3. Incorrect Purchases
Customers are responsible for selecting the correct product, region, and value before completing the purchase. Refunds will not be issued for incorrect orders.
4. Duplicate Transactions
If you are charged more than once for the same order, please contact us with proof of payment. After verification, the duplicate amount will be refunded.
5. Fraud & Abuse
SubKart reserves the right to refuse refunds in cases of suspected fraud, abuse, or violation of our terms.
6. Refund Processing Time
Approved refunds will be processed within 3–7 business days and will be issued to the original payment method.
7. Contact Support
For any refund-related queries, please contact our support team with your order details for quick assistance.
By purchasing from SubKart, you agree to this Refund Policy.
