Frequently Asked Questions (FAQs) – SubKart
1. How will I receive my order?
All products on SubKart are delivered digitally. You will receive your order via email, on the checkout confirmation page, or in your account dashboard.
2. How long does delivery take?
Orders are usually delivered shortly after payment is confirmed. In some cases, it may take a bit longer due to verification or system delays.
3. Are the products genuine?
Yes, we provide reliable digital products. However, availability and service depend on the product type and region.
4. Can I get a refund after purchase?
Due to the nature of digital products, refunds are generally not available once the product is delivered. Please refer to our Refund Policy for details.
5. What should I do if my code is not working?
If you receive a non-working or invalid code, contact our support within 24 hours. We will verify and provide a replacement or solution if valid.
6. Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account helps you track orders easily.
7. Is my payment secure?
Yes, we use secure payment methods to ensure your transactions are safe.
8. Can I share my subscription with others?
It depends on the product. Some subscriptions are single-user and should not be shared.
9. What if I entered the wrong email?
Please contact support immediately. We will try to assist, but we are not responsible for incorrect details entered during checkout.
10. How can I contact support?
You can contact our support team through the website with your order details for quick assistance.
