At SubKart.pk, we strive to provide high-quality digital products and services. Please read our cancellation policy carefully before making a purchase.

1. Order Cancellation

  • Orders can only be canceled before the product is delivered or activated.
  • Once a digital product (such as license keys, subscriptions, or accounts) has been delivered, emailed, or activated, the order cannot be canceled.

2. Digital Products

  • Due to the nature of digital goods (e.g., software keys, subscriptions), all sales are generally final and non-refundable once delivered.
  • We do not accept cancellations for:
    • Delivered license keys
    • Activated subscriptions
    • Used or redeemed products

3. Exceptions

We may allow cancellations or replacements in the following cases:

  • The product key is invalid or not working
  • You received the wrong product
  • Technical issues that cannot be resolved by our support team

In such cases, you must contact us within 24 hours of purchase with proper proof (screenshots or error messages).

4. Refund Instead of Cancellation

  • If a cancellation is approved before delivery, a full refund will be issued.
  • If the issue qualifies under exceptions, we may offer:
    • Replacement of the product
    • Partial or full refund (based on case review)

5. How to Request a Cancellation

To request cancellation, contact us with:

  • Order ID
  • Product details
  • Reason for cancellation

📧 Email: support@subkart.pk
🌐 Website: Subkart

6. Policy Updates

We reserve the right to modify this policy at any time without prior notice. Changes will be effective immediately upon posting on our website.